Customize the announcement message posted to your channel when the rotation advances.

What is the Channel Message?

When a rotation advances, Rotation App posts an announcement in the rotation’s channel to notify your team. By default, the message looks like this:

Hey team :wave: It’s @user’s turn to be @rotation-user-group.

You can customize this message to fit your team’s tone and include the information that matters most to you.

How to customize the message

1. Go to Home tab: Learn where to find Rotation App’s Home tab
2. Find your rotation
3. Open the rotation menu and select ✏️ Edit.
4. Press “Edit Channel Message” to open the message editor.
5. Write your message using the rich text editor. You can use formatting, links, and emojis just like in any Slack message.
6. Insert dynamic variables using the menu below the text input. Variables are placeholders that get replaced with actual values when the message is posted.
7. Save your changes.

Available variables

Variables use the {{variableName}} syntax. You can insert them via the overflow menu or type them manually.

Variable	Description
{{onCall}}	The currently assigned user(s). Required, every message must include this variable.
{{nextOnCall}}	The next assigned user(s) in the queue.
{{previousOnCall}}	The previously assigned user(s).
{{rotationName}}	The name of the rotation.
{{rotationUserGroup}}	The rotation’s user group mention.

Example messages

Handoff style:

:arrows_counterclockwise: {{previousOnCall}} you’re done! {{onCall}} is now the {{rotationName}}.

Simple:

{{onCall}} is now assigned.

Informative:

:rotating_light: {{rotationUserGroup}} rotation update: {{onCall}} is now assigned. Next up: {{nextOnCall}}.

Good to know

• The {{onCall}} variable is required. You’ll get an error if your message doesn’t include it.
• Messages have a maximum length of 1,500 characters.