Help center Manage Rotation Permissions

Restrict which rotation members can substitute, skip/cancel shifts, or reorder shifts.

Who can change rotation permissions?
  • The owners of the rotation.
  • Slack workspace admins.

By default, anyone who can open the rotation’s queue manager can substitute, skip/cancel, or reorder shifts, same as everyone else who can open the queue manager. Rotation Permissions let a rotation’s owners restrict any of these three actions to just the rotation’s members, or just its owners, to avoid accidental changes like a shift getting skipped or shifts getting reordered by mistake.

How to set rotation permissions

  1. Go to Home tab: Learn where to find Rotation App’s Home tab
  2. Find your rotation
  3. Open the rotation menu and select 🔒 Manage Permissions
    The absence of this menu item means that you don’t have the permissions to manage them. See permissions.
  4. Pick an access level for each of the three actions.
    Each dropdown saves immediately: there’s no separate “Save” button.

The three controllable actions

Rotation Permissions are set independently for each of these three groups of actions:

ActionWhat it covers
SubstituteSubstitute with… and Undo substitution, both in the queue manager and from the channel message’s Quick Actions.
Skip or cancel shiftsSkip, Cancel, Unskip, and Uncancel, in the queue manager’s Shift Actions dropdown and from the channel message.
Reorder shiftsMove to (queue order), Duplicate, Remove, and inserting or removing empty spots.

See Manage Rotation Shifts for what each of these actions actually does.

The three access levels

Each action above can be set to one of:

  • Everyone (default): anyone who can open the queue manager can perform the action. This is the behavior every rotation had before Rotation Permissions existed.
  • Rotation members and owners: only people currently assigned in the rotation, plus its owners, can perform the action.
  • Rotation owners: only the rotation’s owners can perform the action.

Someone who tries a restricted action anyway (in the queue manager, or via the channel message’s Quick Actions) sees a message telling them they don’t have permission, and the change isn’t applied.