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All guides
- Create a Rotation
Learn how to create a rotation.
- Rotation Clusters
Combine multiple rotations into a single @mentionable user group for follow‑the‑sun and split‑shift schedules.
- Edit a Rotation
Learn how to edit an existing rotation.
- Change Rotation Owner
Learn how to change the owners of a rotation (transfer ownership.)
- Delete a Rotation
Learn how to delete a rotation
- Manage Rotation Shifts
Substitute, move, skip, or cancel shifts in your rotation's queue.
- Out-Of-Office Detection
Detect when users are out of office via their Slack status, customize which emojis trigger detection, and choose whether the app asks you each time, skips them automatically, or stays out of the way.
- Days of Availability
Define work days for each team member so the rotation knows who can take shifts on which weekdays.
- Proactive Adjustments
Automatically adjust the queue based on availability so your team always has a clear view of upcoming shifts.
- Load Balancing
Distribute shifts evenly across your team, even when members have different availability.
- Overlap Prevention
Prevent users from being double-booked across multiple rotations.
- Custom Channel Message
Customize the announcement message posted to your channel when the rotation advances.
- Custom Quick Actions
Choose which quick actions appear in the rotation channel message.
- Configure Rotation App Slack Workflows
Extend Rotation App with custom automation and integrations.
- Rotation App Workflow Steps
Documentation for each Rotation App workflow step in Slack's Workflow Builder, with usage examples.
- Create rotation webhooks
Learn how to create and configure webhooks to integrate your rotations with external tools and automate workflows.
- Rotation Webhook Events
Learn about the different webhook events available for rotations and their payload structures
- Rotation API
Learn how to interact with Rotation App programmatically using our REST API to get on-call users, assign users, and manage rotation queues.
- Configure API Key
Learn how to generate and manage your API key for authenticating requests to the Rotation App API.
- View Subscription Receipts
Learn how to find and view your subscription payment receipts in Rotation App.
- Receive Receipts as PDF by Email
Learn how to enable automatic PDF receipts sent to your email for accounting and bookkeeping.
- Follow‑the‑sun on‑call in Slack
Configure multi‑timezone on‑call coverage (NA/EMEA/APAC) with one @mention using Rotation Clusters.
- East/West split on‑call in Slack
Configure East and West on‑call rotations with one @mention using Rotation Clusters.
- 24/7 on‑call (8/8/8 three‑shift) in Slack
Run continuous 24×7 coverage with three 8‑hour shifts using Rotation Clusters.
- Day vs Overnight on‑call coverage in Slack
Separate day and overnight pools while keeping one @mention using Rotation Clusters.
- Primary/Secondary on‑call in Slack
Configure tiered on‑call (primary and backup) with one @mention using Rotation Clusters.
- User Group Managers
Learn about User Group Managers and how to set them up.
- Find Rotation App's Home tab
Learn how to find Rotation App's dashboard (Home tab)
- Find Rotation and Team IDs
Learn how to find your rotation ID and team ID for API integrations and webhooks