How can we help?
All guides
- Create a Rotation
Learn how to create a rotation.
- Rotation Clusters
Combine multiple rotations into a single @mentionable user group for follow‑the‑sun and split‑shift schedules.
- Edit a Rotation
Learn how to edit an existing rotation.
- Change Rotation Owner
Learn how to change the owners of a rotation (transfer ownership.)
- Delete a Rotation
Learn how to delete a rotation
- Configure Rotation App Slack Workflows
Extend Rotation App with custom automation and integrations.
- Rotation App Workflow Steps
Documentation for each Rotation App workflow step in Slack's Workflow Builder, with usage examples.
- Create rotation webhooks
Learn how to create and configure webhooks to integrate your rotations with external tools and automate workflows.
- Rotation Webhook Events
Learn about the different webhook events available for rotations and their payload structures
- Rotation API
Learn how to interact with Rotation App programmatically using our REST API to get on-call users, assign users, and manage rotation queues.
- Configure API Key
Learn how to generate and manage your API key for authenticating requests to the Rotation App API.
- Follow‑the‑sun on‑call in Slack
Configure multi‑timezone on‑call coverage (NA/EMEA/APAC) with one @mention using Rotation Clusters.
- East/West split on‑call in Slack
Configure East and West on‑call rotations with one @mention using Rotation Clusters.
- 24/7 on‑call (8/8/8 three‑shift) in Slack
Run continuous 24×7 coverage with three 8‑hour shifts using Rotation Clusters.
- Day vs Overnight on‑call coverage in Slack
Separate day and overnight pools while keeping one @mention using Rotation Clusters.
- Primary/Secondary on‑call in Slack
Configure tiered on‑call (primary and backup) with one @mention using Rotation Clusters.
- User Group Managers
Learn about User Group Managers and how to set them up.
- Find Rotation App's Home tab
Learn how to find Rotation App's dashboard (Home tab)
- Find Rotation and Team IDs
Learn how to find your rotation ID and team ID for API integrations and webhooks